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[CS.AI] Unveiling Limitations of LLMs in Mental Health: Safe-Psych Benchmark

Published at: 2026-07-16 22:00 Last updated: 2026-07-17 08:45
#algorithm #AI #Machine Learning

Large language models (LLMs) are increasingly used for decision support in healthcare, but clinical evidence is often incomplete or evolving. When the available information is insufficient to support a reliable answer, models should request clarification or abstain rather than provide unsupported responses. Existing medical benchmarks, however, typically assume that complete information is available upfront.

We introduce Safe-Psych, a sequential benchmark for evaluating how LLMs handle evolving diagnostic uncertainty in clinical psychiatry. Safe-Psych contains over 1,000 real-world psychiatric clinical notes segmented to simulate incremental evidence disclosure, with psychiatrist-derived action labels at each stage: DIAGNOSE, CLARIFY, or ABSTAIN.

We evaluate multiple state-of-the-art LLMs in full-information and sequential settings. Our findings show that capability does not ensure calibration: even strong models struggle under incomplete clinical information, with under-abstention exceeding 60% for most models and safety-aware prompting reducing premature commitment only by shifting errors toward excessive abstention.

In sequential evaluation, models frequently diagnose before sufficient evidence is available and rarely seek clarification unless explicitly prompted; these premature diagnoses are less accurate than on-time diagnoses.

Overall, Safe-Psych reveals a limitation across the evaluated models: recognizing when clinical evidence is incomplete and additional information is needed. We release Safe-Psych to support research on improving LLM safety in healthcare.

Blogger's Review: The introduction of Safe-Psych provides a crucial evaluation standard for the application of LLMs in mental health, revealing the shortcomings of models in dealing with uncertainty. This research emphasizes that in medical decision-making, models need to not only process information but also recognize the completeness of that information, highlighting a key area for future model design focus.

Original Source: https://arxiv.org/abs/2607.13036

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