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[CS.AI] EnterpriseRAG: Benchmarking LLM Instruction Adherence and Robustness

Published at: 2026-08-13 22:00 Last updated: 2026-08-14 00:05
#LLM #Enterprise #Artificial Intelligence

Enterprise RAG deployments face a critical reliability gap: while LLMs satisfy 80% of individual constraints, only 26.8% of responses meet all requirements simultaneously, revealing a 57-point orchestration gap. Existing benchmarks assume clean retrieval with simple queries, failing to capture production conditions where noisy documents and multi-dimensional constraints coexist. We introduce EnterpriseRAG, a benchmark of 983 expert-validated samples across six domains that systematically simulates three failure modes absent from prior work: retrieval noise, knowledge gaps, and factual conflicts, coupled with complex instructions. Evaluation of 13 state-of-the-art LLMs reveals a severe instruction adherence collapse, where high per-constraint satisfaction masks low holistic compliance. Critical findings expose deep barriers under knowledge gaps and factual conflicts, even with reasoning-enhanced inference, indicating production RAG requires explicit context-aware protocols and calibrated judgment. EnterpriseRAG provides a reproducible foundation for measuring and closing these gaps, directly informing deployment decisions for enterprise-scale RAG systems. Blogger's Review: This paper introduces the EnterpriseRAG benchmark, which evaluates the robustness and instruction adherence of LLMs in enterprise environments, revealing deep barriers under knowledge gaps and factual conflicts, and emphasizing the importance of explicit context-aware protocols and calibrated judgment for production RAG.

Original Source: https://arxiv.org/abs/2608.11584

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